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Crisis and Emergency Risk Communication

MGMT X 408.807

Elevate your crisis management skills with our comprehensive course on crisis and risk communication strategies, designed for professionals across government, private sector, and NGOs. Master best practices for engaging with the media, crafting impactful messages, and reaching diverse and vulnerable populations, while gaining hands-on experience in developing effective disaster communication plans.

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What you can learn.

Learn how to craft emergency alerts and warnings
Discover the role of the spokesperson during a disaster, including coordination with the news media
Develop strategies for helping the public understand their risks
Learn best practices for reaching those with low English proficiency and other vulnerable populations

About this course:

This course introduces students to communication strategies, methods, and tools that can be used by government, private sector, and non-governmental communicators and other professionals to inform an audience or stakeholders about actions to take before, during, or after an emergency. Students will learn best practices and lessons learned from previous events and how to apply them to public health, emergency management, or public safety communications. This includes how to work with the media, develop effective messages, and reach diverse and vulnerable populations.