MGMT X 482.202

Organizations today are highly diverse workplaces. This course is designed to give you the knowledge and skills needed to successfully lead and communicate in your organization.

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What you can learn.

Explore current approaches and strategies to building communication flows through a diverse organization

Improve interpersonal skills, conflict resolution skills, and overall customer service

Maximize leadership and communication skills through applied practice both in the classroom and outside the classroom

About This Course

Designed to give you the knowledge and skills necessary to lead and communicate in today's highly diverse workplace, this course provides the most current approaches to communicating and motivating employees with culturally different expectations. The course covers improved interpersonal relationships, team productivity and overall customer service. You also learn innovative practices specifically geared to today's highly diverse workplace to resolve conflict. Maximize your leadership and communication skills and be ready to apply them immediately in the workplace and your personal life.