Student Resources
Student Resources
For best performance, Canvas should be used on an up-to-date version Chrome, Firefox, Edge, or Safari.
Canvas Technical Support
Hours of Operation
24 hours a day, 7 days a week (including holidays)
For Canvas Login Assistance
Visit the Canvas Login page and click on "Forgot Password?".
Click on "Help" for further login assistance or if you do not receive the "forgot password" link via email.
Please make sure to use the same email provided when you enroll. Note that access to Canvas is enabled 4 hours after enrollment.
For immediate Canvas technical support after you log in to Canvas, click on "Help" for assistance. Canvas Support is available 24/7.
For Further Canvas Assistance
Contact Instructional and Student Technology Support at learningsupport@uclaextension.edu for further assistance (24-hour turnaround response except weekends and holidays. For a list of university holidays, see the academic calendar).
Zoom Web Conference Tool
If your course has scheduled live online meetings, you will need to access Zoom.
Zoom is a web conferencing tool that allows you to interact with your instructor and peers online, in real time. You’ll find this tool within your Canvas course Zoom area.
Before Accessing a Zoom Meeting
- Make sure you are running the latest version of Zoom. Download the latest version
- Test your audio, video, and Internet connection by joining the Zoom Meeting Test.
How to Enter a Zoom Meeting
- Access your course in Canvas
- Click on Zoom in the course navigation menu
- Click the “Join” button to the right of the scheduled meeting
- Click on "Open Zoom Meetings"
- Success! You’re now in the Zoom Meeting
Zoom Support
Contact Instructional and Student Technology Support at learningsupport@uclaextension.edu for further assistance (24-hour turnaround response except weekends and holidays. For a list of university holidays, see the academic calendar).
Additional Resources
Instruction Methods
UCLA Extension offers a variety of learning formats. View Instruction Methods.
UCLA Bookstore
Course materials are available in-store and online from the UCLA Store.
To learn more, visit the UCLA Store's website.